Yes, absolutely. We ship worldwide. And we really mean worldwide. From France to USA, Canada, China Mainland, Hongkong, Japan, Dubai. Worldwide.
We ship with express carrier such as DHL, Fedex, TNT, etc.. depending on your country.
We take 1 day to process your order. Orders processed will take 2-4 business days to arrive. We ship with express carrier such as DHL, Fedex, etc.. depending on your country. Delivery details will be provided in your confirmation email.
Our company office is located in Paris, France where is based our design team. Our international warehouse is located in Portugal close to our factory.
Yes, after you have made your purchase you will receive a confirmation email with tracking number and all key informations. If you still don't receive update 3 days after your order has been placed please ask us by email at : firstname.lastname@example.org
We are sorry for the late. Sometime, international shipping can take more time that expected to arrive because of customs processes. You can track your order at any time with the tracking number you received by email. If you need help about the tracking process or if you want more information you can contact us at : email@example.com
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
If for any reason, you decide you are not completely satisfied with your purchase, you can easily and quickly contact our helpful customer support to get an easy refund. You have to made your request within 30 days of delivery. For more information, please read our Shipping and Refund Policy
We are sorry for that. Please contact us at firstname.lastname@example.org and we will ship you the missing product.
We are sorry for that. Please send us a picture/video of the damaged product at our email : email@example.com and we will ship you a brand new item as soon as possible.
We are located in Paris, France.
Here at Bricktown we want to offer you the best products and shopping experience that is possible. For any questions or if you want to say hello, you always can contact us at : firstname.lastname@example.org